Canon service centre, part 5 (final)

I thought my camera would be ready for pick-up on Monday. That was what the online status page said. Monday came and went. On Tuesday, I called up Rick Electronics and explained that I needed the camera for a trip. They immediately put a rush on the order to service my camera first. Wow, I thought, that was good service. And then, a couple of hours later, at 5:27pm, I received a call from their service department and was told my camera was ready for pick-up. Talk about service. They closed at 5:30pm so obviously I had to wait a day.

My camera has a new retina. The SD110 is back in my camera pouch and is flicker ready. I am quite pleased with Rick Electronics after this one experience with them.

Status: Shipped Completed: Yes
Product: Camera Brand: CANON
Model NO.: PS SD110 Serial No.: xxxxxxxx
Received Date: 6/11/2008 Ship Date: 6/18/2008
Detail: CANON MANUFACTURER WARRANTY. REPLACED LISTED PART. PERFORMED CAMERA ADJUSTMENT. GENERAL CLEANED AND CHECKED MANUFACTURER SPECIFICATIONS.
Problem: NO IMAGE
Comment:
Completion Target: 6/16/2008 (Weekend and Public Holiday exclusive)

Canon service centre, part 4

Almost there! I wonder what "adjustment" is being done.

Status: Adjust Completed: No
Product: Camera Brand: CANON
Model NO.: PS SD110 Serial No.: xxxxx
Received Date: 6/11/2008 Ship Date:
Detail: REPLACED LISTED PARTS, PERFORMED CAMERA ADJUSTMENT
Problem: NO IMAGE
Comment:
Completion Target: 6/16/2008 (Weekend and Public Holiday exclusive)

Canon service centre, part 3

It looks like my SD110 is being repaired and that the CCD is likely at fault. The ETA is next Monday. I could not ask for a faster repair time. It will hopefully be in my hands by 5:30pm next Monday, a good four days before my camping trip. Excellent!

Status: Assigned Completed: No
Product: Camera Brand: CANON
Model NO.: PS SD110 Serial No.: xxxxxxxxxxx
Received Date: 6/11/2008 Ship Date:
Detail:
Problem: NO IMAGE
Comment:
Completion Target: 6/16/2008 (Weekend and Public Holiday exclusive)

Canon service centre, part 2

Well, my Canon SD110 is in Canon's hands. I can do nothing but wait. Either they will call me in a day or two to say the problem is not the CCD, or will call me in a week to say the camera is once again in top shape.

I did not drop the camera off at Canon's Customer Service Centre because of their hours of operation. I had e-mailed Canon about one of their authorized service centres and they said it was fine to have it serviced there. Thus, I took my camera to Rick's Electronics on Unity Dr. just west of Winston Churchill. They operate from 9-5:30pm. I got a tracking number so I could see the progress of a repair service. That is neat. I hope they will take good care of my camera. They also said I will probably get it back in a week. Sweet.

Canon service centre

Mille millions de mille sabords! I thought I saw somewhere the Service Centre in Mississauga opens from 9am to 8pm on weekdays! I was so looking forward to giving them my broken Powershot SD110 today I rushed there right after work. I got to the Service Centre at Courtneypark and Dixie at 6pm. The Centre operates from 9-5pm only! I guess I will have to mail the camera in. It will take two to three days to get there. I probably will not receive the repaired camera or a replacement in time for my interior camping trip. *sigh*