- Half-pressing the shutter button to focus actually triggers the shutter.
- Sometimes, the shutter release button stops working.
- The Play button to review photos taken stops working.
- The Menu button stops working.
Having observed the behaviour of the SB-25 flash gun when it is triggered with a PC Sync cable, I have a feeling that some wires inside the Solmeta unit get shorted (to activate the camera shutter) and not released. To trigger the SB-25 flash gun to fire off, the two wires of the PC Sync cable just need to be connected together. The SB-25 flash gun will fire off once. If the two wires stay connected together, the flash gun will freeze up, i.e. the menu and function buttons will stop working. A very similar behaviour is noticed here with the D7000 and the Solmeta unit. I wonder if the trigger wires got shorted and not released, electronically.
I should have done this test last July when I bought the unit. Well, it is still under warranty so I just e-mailed service[at]solmeta.com for support. Let's see what they say.
It has been a week since I e-mailed Solmeta. No response. Not even an automated e-mail. This is poor customer service.
ReplyDeleteNow, having said that, I should mention that I did retry using the Solmeta last weekend. I made sure that the GPS plug was fully inserted, really well. Everything seemed to work fine. The problems I noticed earlier went away.
I'm so close to saying that Solmeta sucks at customer service (regardless of whether the product works or not.) They have yet to respond to my e-mail enquiry. It's been a month now. I almost want to give them the benefit of the doubt that maybe my e-mail got lost in cyberspace, and give them another chance to reply before saying they suck....
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